Hong Qi Automotive

K Sidney 2 months ago

I brought a 2009 BMW 750li that I recently purchased in for an inspection after the check engine light came on. They quickly identified the problem and offered me a better deal than I could've imagined to fix it! I could've gotten same day service, but they needed to order the parts first and wouldn't hear of taking payment for the job early (I offered). I brought it back in a week later and they got right on the job! A day later, it was ready and now, it runs better than it did when I first got it! I will not hear of going anywhere else to service my BMW. I've found my auto mechanic home and I'm staying loyal to them. I'm a lifetime customer! If you have a Euro car, I doubt there's a better place in central Illinois that you can take it!

Jack Zhan 5 months ago

Been a customer for a couple of years and they have always been reliable, responsive, and affordable. They know a lot about cars new and old, have a broad range of equipment for the job, and were able to source hard-to-get parts for me in several occasions. Great after-hours service too, which has saved me from time to time. Strongly recommended.

J L 5 months ago

I recently had the panoramic sunroof on my Mercedes repaired at this shop, and I couldn't be happier with the experience. From start to finish, the team demonstrated a high level of professionalism and technical expertise. The sunroof operates perfectly now, and the fit and finish are back to factory standards. It is clear they take pride in their work. The final cost was very reasonable, especially given the quality of the work and the specialized nature of the repair. I felt I received excellent value. If you are looking for a shop that delivers excellent results at a reasonable price for high end vehicles, highly recommend them. I am very happy with how my vehicle turned out

任宽 10 months ago

Great experience at this auto shop! The staff were friendly and the service was quick and professional. Their technicians really know what they’re doing. I also appreciated the clean, comfortable waiting area—it made the whole process a lot easier. Highly recommend!

kristin 11 months ago

I took some time today to get my car serviced. The staff were super friendly and patient, and the whole process made me feel very confident. Earlier, I accidentally left my car window open on a rainy day, and the rain damaged the A/C, which hadn’t worked well for a long time. Today, the owner fixed it for me,I’m so happy! The price was also very reasonable, with great value for the service. I didn’t know about this shop before, and honestly, I wish I had found them earlier. You can really feel that they care about every customer, not just the car. I’ll definitely come back next time!